Studio Policies & Common Questions
We are so glad you've chosen TCP for your portrait needs!
Some things to take note on-
Yes, all of my sessions include high resolution digital images. Some sessions will include your choice of a predetermined amount of digital images.
The photos in your online gallery will be watermarked with my logo. The logo will not be on the photos you download.
I try my best to post a sneek peek within 3 business days. My turn around time is 2 weeks. I do my very best to deliver within two weeks. During extremely busy times this may be extended a few extra days.
All galleries have an expiration date(usually two weeks) which is given to you with your gallery link. Digital downloads that are ordered also expire within 7 days. Make sure to download your images within those 7 days.
Please try your best to arrive on time. If you're too early I may not be ready for you,but if you're late your session may have to be cut a few minutes short. All sessions are by appointment so I may not have availability beyond your session time.
If you're sick stay home. We can reschedule, but you may need to be flexible with your reschedule time. Advance notice is much appreciated. I am unable to fill a date on very short notice and then am holding several dates for your one session. Additional reschedules will be charged a minimum $25 reschedule fee.
self printing: please note that we do not give written print releases. You may print to an online lab that doesn't require the written release. Why? because we want you to print at a higher quality lab! We of course appreciate all orders placed through our studio. We love when you support our local small business.
orders placed through your gallery in most cases are fulfilled by our lab and sent directly to you. Albums and some other items are designed in studio and can be picked up at the studio by appointment.
Availability & scheduling-
weekend sessions- I have limited Saturday availability. Newborn sessions are only done weekday mornings in studio. I offer mini sessions on Saturdays a few times a year also.
Studio sessions of any type are offered weekdays. The studio opens at 10AM by appointment.
Outdoor sessions are offered around 7PM May-August. September and Oct sessions around 5PM due to the sun setting earlier. If evenings don't work for you at all I will work with you to schedule an early morning session if I can. Just ask!
I can not accommodate a split session. If you need two dates to achieve your photo needs, you will be charged for two separate sessions.
Contracts. All clients are required to sign at your session.
Retainers are non-refundable. We save a date for you, and may have turned away other business on that date.
Helpful hint- a little preparation goes a long way! Explaining to your child what is expected in advance usually results in a smoother running session.